Shipping policy

At The Joyful Chest, we are committed to delivering your orders safely and on time across India.

Order Processing

• Orders are processed within 1-2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During festive seasons or promotional sales, processing times may be slightly extended.

Delivery Timelines

• Metro Cities: 2-4 business days
• Tier 2 & Tier 3 Cities: 3-6 business days
• Remote Locations: 5-8 business days

Delivery timelines may vary depending on courier partner availability, weather conditions, or unforeseen logistical delays.

Shipping Charges

• Free shipping on eligible orders as displayed during checkout.
• Shipping charges, if applicable, will be calculated and displayed before payment.

Order Tracking

Once your order has been dispatched, you will receive an email and/or SMS containing your shipment tracking details.

Delivery Attempts

Our courier partners will make up to three delivery attempts. If the delivery remains unsuccessful, the package may be returned to our warehouse.

Incorrect Address

Customers are requested to provide accurate shipping details. The Joyful Chest is not responsible for delays or additional charges arising from incorrect or incomplete addresses.